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Privacy Policy

Last Updated: October 23, 2025

1. Introduction

Jusect ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jusect.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact or inquiry forms
  • Subscribe to our newsletter
  • Make a purchase
  • Contact our customer service
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Billing and shipping information
  • Product preferences and sizes
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Date and time of visits

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your inquiries and requests
  • Sending you marketing communications (with your consent)
  • Improving our website and customer service
  • Analyzing website usage and trends
  • Preventing fraudulent transactions and monitoring against theft
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Shipping and delivery
  • Email service providers
  • Website hosting and analytics

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the following rights:

  • The right to access your personal information
  • The right to correct or update your personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to lodge a complaint with the Information Regulator

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of South Africa where data protection laws may differ. By providing your information, you consent to such transfers.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Jusect
12 Loop Street
Cape Town, 8000
South Africa
Email: support@jusect.com
Phone: +27 21 555 0198